Find Your Answers Here

How can I be sure that the quality is guaranteed?

We understand these concerns. That's why we apply quality checks before shipping all orders. 

Where do you ship from?

We ship from different locations. That depends on where you are located as well as the product stock.

Do you ship internationally?

Yes, absolutely! You can enjoy your favorite choices wherever you live. Just pick anything you wish from our selection and leave the rest to us.

Can I change my order before it ships?

Yes sure! You can change your order details while it is being processed, within 24 hours after submitting your order. However, this may slow down the delivery process.

When will I receive my order?

You can expect to receive your order within 8-14 days after placing it. Our shipping methods guarantee fast and secure delivery. Some random delays may be noticed during peak season like Black Friday or Christmas. In any case, we do our best to complete all orders as soon as possible. Your satisfaction is our top priority!

Will I be able to check my order delivery status?

Yes, you will be sent notifications concerning your order delivery process with tracking ID numbers. 

What if I receive a wrong item or something is missing?

In very rare such occasions, we will immediately replace or resend missing items with free shipping.
If your product arrives damaged, defective or something is missing, please contact us within 7 days of delivery. To help us resolve any issues quickly and fairly, we kindly ask that you provide clear photos of:
*damaged item
*packaging (if it was also damaged)
*shipping label (for tracking verification)

These images help us verify the issue and process a replacement or refund promptly.
Please email the photos to info.sales.yourtrends@gmail.com with your order number.

Please email the photos to [your support email] with your order numbeWe'll be happy to send a replacement or issue a refund.

Can I return my order?

Yes, you can return your order if what you received is defective or broken. We will make sure that we will replace any damaged items. If goods are out of stock, we will issue a full refund for you.
🔎 Tip: Please check the previous question in our FAQ for more details.